If there's any problem placing an order with us, click Live Chat on the right of the website for real time support with your order id and login name for reference (if applicable). We're here to help. Most of the time we're online days and nights, if you see us offline please leave a message and we will get back to you ASAP.
The best way to order wholesale from us is to use our online catalog. This will ensure the current updates on our items and stock inventory. By placing your wholesale order online, you will be able to see the discount applied in real time. This is only for wholesale account.
1. First and foremost, please use the login information we e-mail to you to access wholesale account on our site. All wholesale account need to have the account setup and we will send you login information.
2A. You can browse to our online catalog by using categories or the easiest way to see all our items is to use "view all" which represents all the items and on each category or browsing through this page a uncluttered product catalog.
2B. Order by Fax will be available soon.
| Add Shipping & Paypal fee before checkout |
3. Please note, before you check out and make a payment, make sure you add the item "Shipping & Paypal fees for Wholesale order" or [click here] for more detail. Shipping charge is determined by Thai Postal Service and you only pay for actual charge. Normally, for order around $300 and up, shipping & Paypal fee are approximately $18-$25 and up depend on the quantity (Shipping from Thailand to the US)
First, we reserve $25 for shipping & Paypal fees with your order and we will refund the difference.
| Please note: You can avoid Paypal fee if needed by make a payment via direct deposit or wire transfer into our bank account. Unless, please add this Shipping & Paypal fee before checkout. |
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If the shipping is less than you projected, we will definitely refund the difference to you in 7 business days.
We ship using Thai Postal Service and later will be carried by USPS to your place. All order come with tracking number.
4. Once you place an order online, go through checkout process with Paypal and the e-mail notification is sent to us. We will contact you for order confirmation.
5. Normally, we ship in 3 business days and sooner. Shipping takes 1.5-2.5 weeks depend on the territory. Expedited shipping is available upon request. We can ship using FEDEX, UPS, DHL.
If there's any problem placing your order with us, please try Live Chat for real time support. We're here to help. Most of the time we're online days and nights, if you see us offline please leave a message and we will get back to you ASAP.
To contact us by phone, please call (914) 61.33.222 for US customer, 20.7979.0268 for UK customer or e-mail at wholesale@hilltribesilveronline.com
Note: Due to exchange rate and silver price fluctuation in the world market these days. Wholesale prices are subjected to change without notice. We update the prices on daily basis. |
Tel: 914.61.33.222 (US)
Tel: 20.7979.0268 (UK) 
